True/False Indicate whether the statement is true or
false.
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1.
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Product mixes are typically measured by depth and width of assortment.
Depth refers to the number of different product lines that a firm offers while width refers to the
variety within each product line.
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2.
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The starting point for any product-planning effort is to assess the firm’s
current product mix, looking for gaps in the assortment that can be filled by new products or
modified versions of its existing products.
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3.
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By spreading the costs of its operations over a series of products, a firm may
reduce the average production and marketing costs of each product.
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4.
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Coleman Company’s offering of a product line of camping products,
including everything from ice chests to trailers, exemplifies its belief that these products are
highly related in consumers’ minds.
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5.
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The product life cycle consists of four stages (introduction, growth, maturity,
and decline) that astute marketers have no difficulty identifying for both entire product categories
and their individual product offerings.
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6.
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Electronic books represent a new technology in the introductory stage of the
product life cycle. Because of this, electronic book producers might have to incur financial
losses until the product reaches the growth stage of the cycle and begins to gain wider acceptance by
the public.
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7.
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The emergence of new innovations or shifting consumer preferences can help push
industry sales into the maturity stage of the product life cycle.
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8.
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An “instant bust” is a new product that fails relatively
quickly. Its life can be modelled using the four stages of the product life cycle; each of
these stages would be graphed as being very brief.
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9.
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Marketers can increase purchase frequency and use by persuading customers to try
a product year round, rather than on a seasonal basis.
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10.
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Surveys indicate that of every 58 new product ideas that firms come up with,
only three are commercially successful.
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11.
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According to the text, the most important characteristic of a superior product
is that it offers features or attributes that competing products do not.
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12.
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When used as part of an overall new product development strategy, product
improvement involves improving the quality of existing products, rather than modifying them, to
increase sales.
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13.
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A product diversification strategy focuses on developing new products for a
firm’s existing markets.
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14.
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The creation of a venture team by the 3M Corporation to investigate a new line
of adhesive products would involve gathering together a group of specialists from different areas of
the organization on an ongoing basis to perform the task of new product development.
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15.
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A working prototype of a new product must be available for examination by
members of focus groups for concept testing to be valid.
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16.
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A major weakness of test marketing is the communication of new product plans to
competing firms.
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17.
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In the awareness phase of the consumer adoption process, consumers make a trial
purchase of an item to determine its usefulness.
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18.
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Marketers attempt to place purchasers into categories in the diffusion process
depending upon their relative time of adoption. Since the categories are based upon a normal
distribution, standard deviations are used to partition them.
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19.
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Product deletion decisions should be based on periodic reviews of all of the
products a firm offers. During such reviews, an organization might decide to retain a product
that is unprofitable in order to complete its product line.
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20.
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The Hazardous Product Act, passed in 1969, sets standards for product safety in
Canada and has prompted companies to voluntarily improve safety standards for their products.
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Multiple Choice Identify the choice that best completes the
statement or answers the question.
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21.
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A product mix is comprised of
a. | product lines and individual offerings. | b. | individual offerings
and collective offerings. | c. | the marketing mix and related
variables. | d. | the product life cycle and line extensions. |
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22.
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Domino’s Pizza introduced buffalo wings into its menu in the early 1990s.
At that time, company executives were concerned that the product would take sales from its pizza
offerings. Executives were concerned about the concept termed
a. | line extension. | b. | product line. | c. | loss
leader. | d. | cannibalization. |
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23.
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Individual offerings that appeal to different market segments but are closely
related to the existing product line are called
a. | coordinated lines. | b. | line extensions. | c. | product
lines. | d. | line positions. |
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24.
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When Coca-Cola introduces new flavours and sizes of Coke, it is applying a
________________ strategy.
a. | new brand | b. | line extension | c. | multibrand | d. | product
diversification |
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25.
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The product life cycle is a useful tool for managers because it
a. | can be used to predict the ultimate life span of a product. | b. | helps them recognize
that products must be managed differently over time. | c. | can be used to control
costs. | d. | helps them recognize when they have launched a fad. |
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26.
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The stage of the product life cycle in which sales volume rises rapidly, and
word of mouth and mass advertising induce hesitant buyers to make trial purchases is
a. | introduction. | b. | growth. | c. | maturity. | d. | decline. |
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27.
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In the maturity stage of the product life cycle, profits level off or decline
slightly due to
a. | increased competition. | b. | the decline in the number of potential
customers. | c. | overcapacity. | d. | increases in promotion
costs. |
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28.
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The miniskirt is an example of
a. | a fashion. | b. | an abbreviated life cycle
product. | c. | a fad. | d. | a residual
market. |
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29.
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Product life cycles can be extended even though no new customers enter the
market if marketers
a. | reduce prices across the board on all their output. | b. | increase frequency
of product use by current buyers. | c. | ignore the stage in the product life cycle
entirely. | d. | increase their supply of products. |
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30.
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Tide laundry detergent, with more than 50 modifications of packaging, cleaning
performance, sudsing characteristics, aesthetics, and physical properties, is an example of
a. | creating an entirely new product. | b. | extending the product life
cycle. | c. | creating a line extension. | d. | none of the
above. |
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31.
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According to recent surveys, of all the new products introduced, about ____
percent are truly new products and ____ percent are line extensions.
a. | 10; 90 | b. | 33; 67 | c. | 15;
85 | d. | 25; 75 |
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32.
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Which of the following is the least likely cause of a product’s failure in
the marketplace?
a. | product design defects | b. | adequate market assessment | c. | the seller’s
lack of market orientation | d. | inadequate launch efforts at the time of
introduction |
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33.
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The development of the CD-ROM is an example of
a. | product improvement. | b. | market development. | c. | product
development. | d. | product diversification. |
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34.
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When organizing for new product development, specialists from different areas of
the organization who are pulled together as needed to develop new products are generally
called
a. | a new product department. | b. | product managers. | c. | a venture
team. | d. | a new product committee. |
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35.
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Conducting research to determine unmet needs and wants of consumers would be
useful for which part of the new product development process?
a. | commercialization | b. | test marketing | c. | screening | d. | idea generation |
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36.
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Selecting one to three cities considered reasonably typical of the total
marketing campaign and introducing a new product to these areas prior to a national launch is
called
a. | local advertising. | b. | concept testing. | c. | test
marketing. | d. | business analysis. |
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37.
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The stage in the adoption process reached when an individual learns about a new
product but lacks information about it is called
a. | awareness. | b. | trial. | c. | interest. | d. | adoption. |
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38.
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Kate Hunter is often an opinion leader. She is younger and better educated and
has a higher income and social status than other consumers. In the consumer adoption process,
she is most likely
a. | an innovator. | b. | part of the early majority. | c. | a
laggard. | d. | an early adopter. |
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39.
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A new product innovation that seems to be far superior to previous products in
the same category hastens its adoption by offering its potential users a greater level of
a. | compatibility. | b. | complexity. | c. | relative
advantage. | d. | observability. |
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40.
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A new product innovation that has a low level of complexity
a. | is more observable than previous ideas. | b. | is consistent with
the values and experiences of potential adopters. | c. | allows potential buyers limited initial use
before purchase. | d. | is relatively easy to understand. |
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